Show All Answers

1. How do I know if I qualify for Medicaid or Children’s Health Plan Plus (CHP+) Health Insurance programs?

You should start out by going to Colorado Peak to create an account and complete an insurance screening form. Once you complete an online application, it will tell you if you qualify for Medicaid or CHP+, and if you do not, it will show all of the available Health Insurance plans you do qualify for at this time, and the amount of money the government will subsidize for you.

2. How can I make an appointment to have someone help me complete my Medicaid or CHP+ Health Insurance application at Tri-County Health Department?

You can call 303-363-3013 to make an appointment in our Aurora, Alton/Colfax, Castle Rock Commerce City, Englewood, Lone Tree, or Northglenn offices.

3. I already have Medicaid or CHP+ Health Insurance and I need help with insurance services. Who can I call for help?

If you live in Adams, Arapahoe, Douglas, or Elbert Counties in Colorado, and you have a child or are a pregnant women on Medicaid or CHP+, you can call the Tri-County Health Department Healthy Communities Program for assistance with these items at 303-873-4404, We are open Monday through Thursday, from 7:30 a.m. through 5 p.m. and closed for lunch from noon - 12:30 and Friday 8 a.m. through 5 p.m. and closed for lunch noon - 1 p.m. We are closed on holidays.

4. Can the Tri-County Health Department Healthy Communities Program update my address, phone number, or make other changes to my benefits?

Unfortunately our program cannot make these changes for you. You have two options to report changes to the County. The best option is to go to Colorado Peak and create an account. Once you have an account, you can make these changes directly. You can also contact your County technician by phone, but this can sometimes take a long time and require multiple phone calls. If you need help finding your technician’s contact phone number, you can call the main phone number on the back of your health insurance card, or call Healthy Communities at 303-873-4404.

5. I currently have Medicaid and just gave birth. I need to report the birth of my baby so they are added to my account and can go see a doctor and dentist. How do I make sure my baby is added?

You have several options for this. The fastest and easiest way to add your baby is to go to Colorado Peak and create an account if you don’t have one. Once you have created an account, or if you have one already, log in and report the addition of a new baby. These changes will happen very quickly. You can also call Healthy Communities to report the addition of a new baby and we can assist you in having them added. This method will take a little longer and will require several phone calls.